Printed Date: 29/11/2023


At GLL our focus is on providing the very best experience for our customers. We're proud of the acccreditations and standards we have achieved.


Social Enterprise UK Badge

Social enterprises are making a real difference in the UK but few people know about them.

A social enterprise is a business that trades for a social and/or environmental purpose. It has a clear sense of its ‘social mission’ - which means it will know what difference it is trying to make, who it aims to help, and how it plans to do it. It will bring in most or all of its income through selling goods or services.  And it will also have clear rules about what it does with its profits, reinvesting these to further the ‘social mission’.

The Social Enterprise UK badge is designed to enable members to identify themselves as social enterprises (or social enterprise supporters), in a way that is consistent and recognisable. From an industry perspective, it's important we all use the term to promote genuine social enterprise business, where society profits.

Accredited in 2012.


Real Living Wage Employer

The Real Living Wage is the only UK wage rate based on the cost of living. It is voluntarily paid by UK businesses who believe their staff deserve a wage which meets everyday needs.

As a staff owned business, whose people make us what we are we believe in this philosophy and also work with our partners to follow the same approach.

Accredited in 2022.


QUEST accreditation

Quest is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development. Quest defines industry standards and good practice and encourages ongoing development and delivery within a customer-focused management framework.

To date, 70 of the centres we manage have this accreditation.


ISO 14001:2015 Certified

The new ISO14001:2015 International Standard is the world's most recognised environmental management system

It exists to help organisations to:

  • Specify requirements for an effective environmental management system (EMS). It provides a framework that an organization can follow.
  • Minimise an organisations impact on the environment (i.e. cause adverse changes to air, water, or land)t.
  • Comply with applicable laws, regulations and other environmentally-oriented requirements.
  • Work to continually improve their environmental processes and performance.
  • Provide guidance on how to consider multiple aspects and impacts of business procurement, supplier relationships and operations - so that they reduce their impact on the environment.
  • Evaluate how to manage interested parties' and stakeholders' expectations as well as their relationships with its local community.

GLL is certified to ISO14001:2015 to ensure that its Environmental Management System (EMS) meets these requirements. GLL’s EMS is implemented across all leisure centres, libraries and community facilties.

Our certificate can be found here


National Training Awards

The National Training Awards (NTAs) recognise and celebrate organisations accredited by Investors in People that have delivered outstanding organisational benefits. They will have done so by directly linking the training needs of their people to the business needs of their organisation.

Voted best Graduate Scheme and Recreation Academy.